City of Albuquerque - File #: O-21-55

• File #: O-21-55
• Type: Ordinance
• Status: Adopted
• File created: 4/5/2021
• In control: City Council
• Final action: 5/3/2021
• Title: Amending Section 13-5-2-1 ROA 1994, The Albuquerque Cable Franchise And Hearing Board: To Rename It The Albuquerque Cable, Internet And PEG Advisory Board; To Enlarge Its Membership; To Augment Its Duties To Reflect Changes In The Comcast Franchise Renewal Ordinance And Technologies; And To Provide A PEG Appeal Process (Borrego, by request)

Date	Action By	Action	Result
5/10/2021	City Council	Sent to Mayor for Signature
5/3/2021	City Council	Passed	Pass
4/19/2021	City Council	Accepted with a Recommendation Do Pass
4/12/2021	Finance & Government Operations Committee	Sent to Council with a recommendation of Do Pass	Pass
4/5/2021	City Council	Introduced and Referred
4/5/2021	President	Referred

CITY of ALBUQUERQUE
TWENTY FOURTH COUNCIL

COUNCIL BILL NO. O-21-55 ENACTMENT NO. ________________________

SPONSORED BY: Cynthia D. Borrego, by request

ORDINANCE
title
Amending Section 13-5-2-1 ROA 1994, The Albuquerque Cable Franchise And Hearing Board: To Rename It The Albuquerque Cable, Internet And PEG Advisory Board; To Enlarge Its Membership; To Augment Its Duties To Reflect Changes In The Comcast Franchise Renewal Ordinance And Technologies; And To Provide A PEG Appeal Process (Borrego, by request)
body
AMENDING SECTION 13-5-2-1 ROA 1994, THE ALBUQUERQUE CABLE FRANCHISE AND HEARING BOARD: TO RENAME IT THE ALBUQUERQUE CABLE, INTERNET AND PEG ADVISORY BOARD; TO ENLARGE ITS MEMBERSHIP; TO AUGMENT ITS DUTIES TO REFLECT CHANGES IN THE COMCAST FRANCHISE RENEWAL ORDINANCE AND TECHNOLOGIES; AND TO PROVIDE A PEG APPEAL PROCESS.
WHEREAS, the Albuquerque City Council enacted Ordinance 2019-009, codified at Sections 13-5-3-1 to 13-5-3-15, granting a cable franchise renewal to Comcast of New Mexico, LLC ("Comcast Franchise Ordinance"); and
WHEREAS the Comcast Franchise Ordinance incorporates by reference the Customer Service Standards ("Customer Bill of Rights") which shall govern Comcast's customer relations;1 and
WHEREAS, the Customer Bill of Rights establishes a Complaint Procedure that includes the presentation of customer complaints regarding services, billing and other customer issues to the Cable Board;2 and
WHEREAS, the Cable Board has long served as an advisory body on the best use of public, education and government access (PEG) channels;3 and
WHEREAS, the Cable Board is uniquely qualified to review public input regarding the best use of PEG resources and provide a PEG appeal process; and
WHEREAS, the Cable Board has long served as an advisory body on the state of electronic technology;4 and
WHEREAS, the "convergence of technology" means that the same corporations are providing in customer "bundles" essential...